Privacy Policy

1. Who we are

This privacy policy applies to WorkflowAI Limited, a company registered in New Zealand. We operate from Auckland and provide AI consulting and implementation services to businesses across New Zealand.

For the purposes of the NZ Privacy Act 2020, we are the "agency" responsible for your personal information.

2. What information we collect

We only collect information that you choose to give us. This typically includes:

• Your name
• Your email address
• Your phone number (if you provide it)
• Your company name and industry
• Details you share in form submissions (enquiries, session bookings, messages)
• Information about your business needs and what you'd like help with

We also collect basic technical information when you visit our website, such as your IP address, browser type, and which pages you visit. This is standard for any website and helps us keep things working properly.

3. How we use your information

We use your information to:

• Respond to your enquiries and messages
• Arrange and deliver services you've requested (sessions, setups, support)
• Send you relevant follow-up information about our services
• Improve our website and services based on how people use them
• Meet any legal obligations we may have

We won't use your information for anything unrelated to these purposes, and we won't send you marketing emails unless you've opted in.

4. Do we share your information?

No. We do not sell, rent, or trade your personal information to anyone.

We may share limited information with service providers who help us deliver our services to you — for example, tools we use for scheduling, email, or hosting. These providers are bound by their own privacy obligations and can only use your information as we direct them to.

We may also disclose information if required by law, for example to comply with a legal obligation or to protect the rights or safety of WorkflowAI or others.

5. Data storage and security

Your information is stored in New Zealand. We use reasonable security measures to protect your personal information from unauthorised access, loss, or misuse. This includes secure hosting, access controls, and regular reviews of our data practices.

No system is completely risk-free, but we take practical steps to keep your information safe and will promptly notify you if a breach occurs that may affect you.

6. Your rights under the Privacy Act 2020

Under the NZ Privacy Act 2020, you have the right to:

• Access: Ask us what personal information we hold about you.
• Correction: Ask us to correct any information that is inaccurate or incomplete.
• Complaint: Make a complaint to the Office of the Privacy Commissioner if you're not happy with how we've handled your information.

To make a request, just get in touch using the contact details below. We'll respond as promptly as we can and within the timeframes set out by the Privacy Act.

7. Contact us about privacy

If you have any questions about this privacy policy or how we handle your information, please contact us:

WorkflowAI Limited
Email: [email protected]
Location: Auckland, New Zealand