Services / AI Receptionist Setup

Fewer missed calls, calmer mornings.

AI call answering, bookings, reminders, and after-hours enquiry support — with clear human handoff where needed.

Ask about AI Receptionist Setup

Price

NZ$490

Setup · + GST

Also available

NZ$99/mo

Ongoing platform + usage · + GST

Delivered in

2–5 working days

A warm, quiet reception desk with a phone and a notepad in soft natural light

What you get

Fewer missed calls,
less front-desk
pressure.

For service businesses that want fewer missed calls, easier booking support, and less front-desk pressure. A working AI receptionist — set up, tested, and handed over.

Basic call and enquiry handling logic configured for your business

FAQ, pricing, opening hours, and service info integrated

Call summary notifications sent to you after each call

Basic booking and reminder flow where your setup supports it

After-hours enquiry capture — never miss a lead outside business hours

Clear human handoff rules — AI knows when to pass to a real person

Thorough testing and tuning before going live

7 days of post-launch fine-tuning support

01 · Setup

NZ$490

One-time payment for configuration, testing, and launch. + GST.

02 · Ongoing

NZ$99/mo

Platform and usage costs to keep your AI receptionist running. + GST.

Best suited for

Businesses that live on the phone.

If calls are a core part of how your business gets leads and serves customers, this is for you.

Trades and construction

Capture enquiry details while you're on the tools. No more missed calls during job sites.

Wellness and beauty

Handle bookings and enquiries outside session hours. Let clients book without calling back.

Healthcare and clinics

After-hours enquiry capture and basic information so patients get answers even when you're closed.

Real estate

Never miss a buyer or tenant enquiry. Capture details 24/7 and follow up fast.

Education and tutoring

Handle parent enquiries, class information, and booking requests without interrupting sessions.

Professional services

Capture new client enquiries and schedule consultations even during busy client meetings.

How it works

From info to live receptionist.

Provide business info

Share your FAQs, pricing, opening hours, services, and any other information the AI needs to know.

We configure the logic

We set up the call handling, enquiry routing, booking flow, and handoff rules based on your business needs.

Joint testing

We test the AI receptionist together — calling in, asking questions, checking that handoffs work correctly.

Go live

Your AI receptionist starts handling real calls. You get call summaries and notifications for every interaction.

7-day fine-tuning

We monitor and adjust for the first week — fixing edge cases, improving responses, and making sure it's working well.

Optional ongoing support

Move into Ongoing AI Support for continued optimisation, or manage it yourself from here.

What this service is not

Clear boundaries,
no surprises.

This is a receptionist setup, not a full call centre. Here's what falls outside the scope.

Complex call centre logic with multi-level routing and queuing
Deep CRM or booking system custom integration
Fully replacing a human front desk or receptionist
Unlimited complex Q&A training for niche or highly technical queries

Have more complex needs? Contact us — we may be able to scope a custom solution.

Common questions

Asked often.

How much does the AI Receptionist Setup cost?

The one-time setup fee starts from NZ$490 + GST. After that, ongoing platform and usage costs start from NZ$99/month + GST. The total depends on the complexity of your call handling needs.

What happens if the AI can't answer a caller's question?

The AI receptionist has clear human handoff rules built in. If it encounters a question it can't handle, it will either transfer the call to a human or take a message and pass it on — depending on how you want it set up.

Does it work after hours?

Yes. One of the key benefits is after-hours enquiry capture. Callers outside your business hours get their enquiry recorded and you receive the details — so you don't miss potential leads while you're closed.

How long does setup take?

A standard AI receptionist setup takes 2-5 working days from when we have your business information, FAQs, and opening hours. More complex setups with booking system integrations may take longer.

Do I need to change my phone number?

In most cases, no. We can work with your existing phone number and set up call forwarding to the AI receptionist. We'll discuss the best approach for your specific situation during the setup process.

Next step

Tired of missed calls and lost enquiries?

An AI receptionist can handle calls, capture enquiries, and book appointments — 24/7. Start with a quick conversation.

Ask about AI Receptionist Setup Try a free AI at Work Session first